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Run your store with AI. Not just abandoned cart emails.

Industry Solutions

Run your store with AI. Not just abandoned cart emails.

If you run an ecommerce store on Shopify, WooCommerce, BigCommerce, or a custom stack -- this is for you. Custom-built cart recovery, email flows, inventory automation, and review systems. Not a Klaviyo template.

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The Ecommerce Problem

Your store works. Orders are coming in. But you can feel the revenue you're leaving on the table -- in carts that never converted, customers who never came back, and ads you can't tell are profitable.

You started the brand because you saw a gap in the market or you couldn't stop thinking about a product idea. The product is dialed. The brand looks great. The site converts well enough. But the work behind the storefront keeps growing, and most of it is invisible to customers.

Carts get abandoned at a 70%+ rate -- that's normal for ecommerce, but the recovery sequence you set up six months ago is generic and tired. Customers complete one order and never come back because nothing reminds them to. The 200 reviews you should have are 28 reviews because asking for them is awkward and your post-purchase email gets buried. Inventory levels live in three places that never agree. Returns and refunds eat hours every week. Ad performance lives in three dashboards that each tell a different story about ROAS.

You know the customer journey can be tighter. You know the email flows can do more. You know the reviews and the post-purchase experience and the win-back campaigns can compound into real revenue. But every time you sit down to fix one of them, two new fires need attention and you end up answering DMs about a missing order.

This is what most ecommerce operators run into around $25-100K/month. The store works. The operations don't scale. Hiring a marketing agency feels expensive and slow. Hiring an in-house developer is a $100K+ commitment. The off-the-shelf tools each solve one slice and leave the integration to you. Meanwhile, the brand that figures out the operating system pulls away.

Platforms & Store Types

The automation architecture is universal. The implementation plugs into whatever you're running.

I build automation systems that sit alongside your store, talking to it via API. That means I don't have to fight your platform's limits, and you don't have to migrate. If you can export data and listen for webhook events, I can build automation around it.

Shopify WooCommerce BigCommerce DTC Brands Subscription Box Apparel Beauty & Skincare Supplements Home Goods Food & Bev Print on Demand Digital Products Pet Outdoor & Gear B2B Wholesale

If your category isn't listed, the automation still applies. If you have a checkout, a customer list, and an inventory -- the systems work. Book a call and we'll talk specifics.

What Gets Built

Every build is custom, but these are the universal systems every ecommerce brand needs once the product is dialed and growth is the bottleneck.

01
Cart and checkout recovery -- multi-touch email + SMS + retargeting trigger sequences that actually feel like your brand. Personalized by product category, cart value, and customer history. Recovers 10-15% of abandoned carts and lifts overall revenue 8-12% without any new traffic.
02
Custom email flows for every journey -- welcome series, browse abandonment, post-purchase, win-back, replenishment, VIP. Written in your brand voice, segmented by behavior, A/B-tested automatically. Not a Klaviyo template that 4,000 other brands are also running.
03
Automated review collection -- review requests timed to when the product is actually in the customer's hands. Photo and video review prompts. Negative review intercept routes to support before it hits public. Compounds your social proof every single week.
04
Inventory and supplier automation -- low-stock alerts before you sell out, reorder triggers based on velocity, sync across warehouses, automated supplier reorder emails. Stop discovering you're out of stock when a customer complains.
05
Post-purchase upsell & cross-sell -- thank-you page offers, post-order email upsells, 30-day cross-sell sequences based on what they actually bought. Lifts AOV and repurchase rate without paying for new acquisition.
06
Ad performance dashboard -- Meta, Google, TikTok, and email all in one phone-friendly view. Real ROAS by campaign, true blended CAC, contribution margin per channel. Stop scaling campaigns that look profitable in Meta and lose money on your P&L.
07
Customer LTV & segmentation engine -- automatic VIP tagging, churn risk alerts, win-back triggers based on real ordering patterns. Your top 10% of customers get treated like the top 10%, not blasted with the same email as a one-time buyer.
08
Support & returns automation -- inbound routing, AI-drafted replies for the 20 questions that account for 80% of tickets, return label triggers, refund processing flows. Cuts support time in half and customers get answers in minutes instead of days.

The Universal Pattern

Every ecommerce brand that breaks past the operating ceiling does the same five things. The automation makes all five happen without doubling your team.

1. Recover Every Cart You Can

Most stores accept a 70%+ cart abandonment rate as just how it is. It isn't. A well-tuned recovery sequence -- email at 1 hour, SMS at 24 hours, email at 72 hours, retargeting trigger throughout -- recovers 10-15% of those carts. On a store doing $50K/month, that's $5-7K of pure recovered revenue every month with no new ads. The math compounds. This is the single highest-ROI automation in ecommerce, and most brands ship a generic three-email Klaviyo template and call it done.

2. Turn First-Time Buyers Into Repeat Customers

The first purchase is the hardest one you'll ever earn. Then most brands fumble it. A real post-purchase journey -- thank-you, product education, review request, replenishment reminder, cross-sell -- can lift 60-day repurchase rate from 8% to 18-22%. That's the difference between a brand that needs to find new customers every month and a brand that has a flywheel.

3. Compound Your Social Proof

Reviews are the deciding factor for most ecommerce purchases. A brand with 1,200 reviews at 4.7 stars wins against a brand with 47 reviews and a better product. Automated review collection -- timed to product arrival, segmented by product, with photo/video prompts -- builds that gap on autopilot. Twelve months of consistent collection separates you from the field entirely.

4. Know Your Real Numbers

Most ecommerce operators are flying blind on the metrics that actually matter. Not revenue -- contribution margin. Not ROAS -- true blended CAC. Not "good month / bad month" -- LTV by acquisition channel. The dashboard surfaces all of it in real time. When you can see that Meta is generating $4.20 LTV per dollar and TikTok is generating $1.80, you reallocate. When you can see that Tuesday's email did 3x what Thursday's did, you adjust. Data makes you smarter. Automation makes the data show up.

5. Build a Brand the Operating System Can Carry

The brands that scale past $1M and $10M and $50M aren't doing fundamentally different marketing than the brands stuck at $500K. They're running the same plays with operational discipline that doesn't break as orders compound. The automation is what lets a team of three feel like a team of fifteen. Your brand voice, your customer journey, your retention plays -- all running 24/7 whether you're at the warehouse or asleep.

How It Works

Four steps. Two weeks. No technical knowledge required on your end.

01

60-Minute Discovery Call

We talk about your store -- your products, your customers, your current stack, your ad spend, your biggest leaks. I look at your actual data, not a generic checklist.

02

Custom Blueprint in 72 Hours

I build a detailed automation plan researched specifically for your brand, category, and stage. Every flow, every trigger, every integration documented in plain English. You review and approve before anything gets built.

03

2-Week Build

I build everything using Claude Code. Cart recovery, email flows, review automation, inventory alerts, dashboards, whatever the blueprint calls for. Progress updates throughout. Built to fit your brand voice and existing stack.

04

Handoff and Training

Everything deployed, documented, and handed off. Live training session walks you through every system. 30 days of support included. Optional $2K/month retainer for ongoing optimization and new flow builds.

See the Proof

I built these systems for my own businesses first. The patterns translate directly.

Case Study -- Built on the Same Patterns
Summit Wraps and Graphics
A service business automated from lead to invoice using the same automation patterns ecommerce brands need: lead capture, follow-up sequences, review collection, customer LTV tracking, and ad performance dashboards. $52K to $300K revenue without hiring a single employee.
$52K
Before
$300K
After
80+
Systems
Read the full story

Common Questions

Which ecommerce platforms do you build on? +

Shopify, WooCommerce, BigCommerce, and custom stacks. The automation layer sits alongside your store, not inside it -- so I'm not limited by what your platform allows. Cart events, order data, customer profiles, and inventory all flow through Claude Code-built systems that talk to your store via API. If you can export data and webhook events from your platform, I can build automation around it.

How is this different from Klaviyo, Omnisend, or other ecommerce email tools? +

Off-the-shelf email tools give you templated flows. You still have to write every email, build every segment, configure every trigger, and figure out how it all connects to your ads, your reviews, your inventory, and your support. I build the full operating system. The emails are one layer. The customer journey logic, the inventory automation, the review collection, the ad performance dashboard, and the LTV tracking are what actually compound revenue. The tools become components inside a system that's tuned for your specific brand.

Do I need a certain revenue level to make this worth it? +

If you're doing $20K+/month and spending on ads, the ROI is fast -- cart recovery alone typically pays for the build inside 60 days. Below $20K/month, the better starting point is the community ($97/mo) where you can build the foundational flows yourself with the exact prompts and templates I use. The custom build is for brands that already have product-market fit and are losing revenue to operational gaps, not for brands still figuring out what to sell.

What's the highest-ROI automation for an ecommerce store? +

Cart and checkout recovery, by a wide margin. Most stores lose 60-80% of their carts. A well-tuned recovery sequence -- email plus SMS plus retargeting trigger -- typically recovers 10-15% of abandoned carts and lifts overall revenue 8-12% without adding any new traffic. After cart recovery, the next highest-ROI builds are post-purchase upsell sequences, automated review collection, and segmented win-back campaigns for customers who haven't ordered in 90+ days. The combined lift for a store running all four is usually 20-30% on existing traffic.

Ready to run your store
like a real operating system?

Book a free 30-minute discovery call. No obligation. We'll talk about your brand, your stack, and exactly what I would build for you.

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